Management Skills for First Time Managers
Whether you just got your first big promotion and now have a big team to manage or you are managing one employee, you play a vital role in linking your employees with your organization. With such a huge responsibility, here's what we can offer you to help continue your success journey:
- Setting expectations (for you and your team)
- Effective Communication
- Employee Engagement & Motivation
- Understanding Coaching
- Performance Management Tools
- Practical tools for a first time manager
The Engaged Leader
Employee Engagement is a key factor of any company success. When polled, CEOs across the globe agreed that Employee Engagement is critical to driving the business.
This course takes a look at Managers and their role in engaging their employees and business leaders and how they contribute to building a trust based culture that drives business success.
Performance Management Skills
Helping your team realize their full potential and getting the best out of them requires a unique blend of skills. This course will help you understand how to get the best out of your team. Here are some of the tools you will explore:
- The Feedback Cycle
- Listening skills
- The Right Recognition
- Probing Skills
- Development Opportunities
- Objective Setting
- Follow Through
- Leading by example Ñ demonstrating positive behavior
Managing Workplace Conflict
Workplace conflict is a common part of any workplace, however, learning to how to manage it can be the difference between success and failure for individuals and organizations.
In this program you will learn key skills to help you mitigate and deal with workplace conflict, including:
- Defining workplace conflict
- What is your role as a manager?
- Understanding the true cause of the conflict
- Who to involve
- Do you coach or discipline?
We would love to hear from you. If you have any questions about our services and are interested in a complimentary consultation regarding what we can do for your business, please contact us today.